Kanvas Agency LLC ("we," "us," or "our") provides access to our services and website (www.kanvasagency.com) under the terms outlined in this Agreement. By using our Site or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Site or services.

We may update these Terms at any time. Updates will be posted to this page and are effective upon posting. Continued use of the Site constitutes your acceptance of the updated Terms.

Privacy Policy

Our Privacy Policy, available at www.kanvasagency.com/privacy-policy, explains how we handle your personal information. By using our services, you agree to the Privacy Policy. You must be at least 18 years old to use our Site.

Services

- Services are provided to subscribed clients based on the Design Membership plan selected.
- Deliverables may include, but are not limited to, flyers, branding, templates, and publications.
- Clients may submit unlimited design requests and revisions within the scope of the plan.
- Details regarding request processes and turnaround expectations are available on our website and are incorporated here by reference.
- Services are for internal business use only. No reverse-engineering, redistribution, or competitive analysis is permitted.

Client Responsibilities

Clients are expected to:
- Provide timely feedback, content, and brand assets.
- Designate a single point of contact for communication.
- Submit clear and complete project requests.
- Ensure requests align with the scope of the selected service plan.

Ownership and Rights

- Clients own all Deliverables, subject to full payment.
- Licensed Content (e.g., stock assets) may be used in Deliverables but remains governed by third-party licenses.
- Clients may not extract or use Licensed Content outside of approved Deliverables.
- Kanvas Agency retains the right to showcase completed work unless the client opts out in writing.

Fees and Subscriptions

- All fees are due based on the subscription plan selected and billing schedule.
- Monthly subscriptions renew automatically.
- Fees are non-refundable once work begins, including design intake or request processing.
- Pricing may change with 5 days' notice.

Cancellation

You may cancel your subscription at any time by contacting support or managing your account in the Client Portal. You must provide at least 30 days’ written notice of cancellation. Your account will remain active through the end of your current billing cycle. No refunds or credits are issued for partial months, downgrades, or unused time.

- Clients may pause their subscription through the Client Portal to extend the billing period without additional charges.

Confidentiality

Both parties agree to keep all non-public, sensitive, or proprietary information confidential and use it only for the purpose of service delivery. Confidentiality obligations remain in effect for five (5) years after termination.

Security

We use commercially reasonable safeguards to protect client data. However, no system is entirely secure, and we cannot guarantee the absolute security of data. Notify us immediately if you suspect unauthorized access.

Limitation of Liability

Our total liability under this Agreement is limited to the amount paid by the client in the three (3) months prior to any claim. We are not liable for indirect damages, including lost profits or third-party claims. If you have signed a separate written agreement with us outlining different liability terms, that agreement will control in case of a conflict.

Indemnification

Clients agree to indemnify and hold Kanvas Agency harmless from any claims, liabilities, damages, or legal fees arising out of:
- Improper use of our services
- Violations of intellectual property rights
- Misuse of licensed or provided content

Termination

This Agreement remains in effect until terminated by either party. We may terminate access immediately if you breach any terms. Sections related to payment, confidentiality, liability, and ownership remain in force after termination.

Administrative Communications

You may receive emails regarding your account, subscription status, service updates, or legal terms. These communications are required and cannot be opted out of.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for their content, security, or privacy practices.

Governing Law

This Agreement is governed by the laws of the State of Florida. All disputes will be resolved in Florida courts unless otherwise required by law.

Entire Agreement

These Terms, together with our Privacy Policy and any signed client agreement, represent the entire agreement between you and Kanvas Agency. If there is a conflict between these Terms and a signed agreement, the signed agreement will take precedence.